Privacy Policy


Mailing List
Humble Home Gifts and Furniture love to keep in touch with our customers. We use our marketing emails to tell our customers or consenting prospective customers about our new products, when we’ve had a delivery of a new product range and notify about any promotional codes, special offers and sales that we choose to offer. When you register with Humble Home Gifts and Furniture or contact us with a query you are able to opt in to our mailing list. Here we will collect your name and email address. This will be used for delivering emails and personalising the email. At any time you are able to opt out of receiving these emails by clicking unsubscribe on the email.

By purchasing from Humble Home Gifts and Furniture we do not automatically opt you into our mailing list however we may need to speak to you in regard to your order.

We use Mad Mimi service to deliver emails. This service also gathers statistics on email opening and clicks to help us monitor the quality of our emails. For more information please see Mad Mimi's privacy policy at https://uk.godaddy.com/Agreements/Privacy.aspx 

Social Media
Humble Home Gifts and Furniture use social media to post messages about new products, special offers and events. We may reply to comments or questions you make to us on social media platforms. You may see adverts from us on social media services such as Facebook, Twitter and Instagram that are tailored to your interests.

Depending on your settings and the privacy policies used by social media we may receive non-personally identifying demographic or analytical information from these services that enables us to better understand the reach and effectiveness of our advertising.

Registering & Ordering 
When you register with Humble Home Gifts and Furniture we collect your contact details. This allows us to create you an account online and an account within our own internal software solution Shopify. Once you have registered with us you have provided consent for us to process your data and communicate account details to you. You will be provided with a username and password in order to log onto our website. Using these log in details you can view your account details on the website and place an order which will be passed from the website and into the Shopify system for processing. Alternatively, you may place an order with a member of staff at a pop up shop or in a direct meeting, your order will pass through our online site, Shopify. Humble Home Gifts and Furniture use Shopify to manage the processing and despatching of your order and to manage customer accounts. Your contact details and order information are protected on a secure server.

Delivery information is shared with carrier companies which may include DPD Local, Palletways, UPS, Parcelforce, TNT and carriers that we recruit for specific deliveries. Your shipment and contact details are passed to these companies through secure integrations to assist with the delivery process only. You will be able to view the privacy policy for each of these carriers on their respective websites.

If you have opted out of marketing communications, we may still get in touch with you for legitimate interests. For example we may email or telephone you to give you important information about your registration, the orders you’ve placed or to tell you about any changes.

No other data is shared to any other company unless we have a legal obligation or a legitimate reason to do so.

Our Service Providers
Humble Home Gifts and Furniture have verified that all of the companies which provide services to Humble Home Gifts and Furniture are GDPR compliant. If we choose to use other providers or services offered by third parties we will amend our privacy policy, name the provider or service and display how you can check their privacy policies. If we choose to terminate the relationship with a third party service provider then all data held between the two companies will be deleted as soon as possible.

Your Rights Under GDPR
Under the General Data Protection Regulation you have every right to restrict or object our use of your personal data. You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please email Samantha Redley at humblehomeuk@gmail.com.

If you believe that any information we are holding on you is incorrect or incomplete please email or write to us and we will promptly correct any information. We will have 30 days from that date to process this instruction.

Under GDPR you also have the right to be forgotten. You have the right to request any or all data we hold on you be deleted. To raise your right to do this email Samantha Redley humblehomeuk@gmail.com. We will have a month from that date to process this instruction.

Humble Home Gifts and Furniture do not use any automated decision making or profiling.

If you feel that Humble Home Gifts and Furniture have failed to comply with any request in regard to GDPR you are able to make a complaint to the Information Commissioners Office (ICO) atHumble Home Gifts and Furniture https://ico.org.uk/concerns/.

This policy was reviewed and amended on 10/06/2018 and will be reviewed on an annual basis unless an important amendment is required.

Legal Notice

Full registered business name with HMRC: Humble Home Gifts and Furniture

Registered Address with HMRC : 88 High Street, Harrold, Bedfordshire, MK43 7BH


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